PRIVACY POLICY

Last updated: 05.05.2026

1. GENERAL PROVISIONS

1.1. This Privacy Policy (hereinafter — the "Policy") explains how this website (hereinafter — the "Website") collects, uses, and protects the personal data of visitors and clients.

1.2. By using the Website or submitting your data in any way through a form on the Website, a booking service, Telegram, or email you confirm that you have read this Policy and consent to the processing of your personal data under the terms set out below.

1.3. This Policy is developed in accordance with the Law of Ukraine "On Personal Data Protection" No. 2297-VI dated 01.06.2011.

2. WHAT DATA WE COLLECT

2.1. Data you provide directly: your name; email address; Telegram contact or other messenger; information you voluntarily share in a questionnaire, correspondence, or during sessions.

You may submit this data in one of the following ways: by filling out a form or booking through the calendar on the Website; by writing via Telegram or email after following a link from the Website.

2.2. Data collected automatically:

When you visit the Website, the following data may be collected automatically: IP address, browser and device type, pages viewed, and time of visit. This data is anonymous and collected via cookies and analytics tools.

2.3. Payment data:

Payments are processed through Way for Pay. Your card details are not shared with us and are not stored on the Website — they are processed directly by the payment service.

3. PURPOSE OF DATA COLLECTION

3.1. We use your data solely for the following purposes: organising and providing the services you have ordered; communicating regarding bookings, rescheduling, or service-related questions; sending payment confirmations and service-related information; improving the quality of the Website and services.

3.2. We do not use your data to sell to third parties or for targeted advertising.

4. SHARING DATA WITH THIRD PARTIES

4.1. Your personal data may be shared with third parties only to the extent necessary to provide the services: Way for Pay payment service for payment processing; video conferencing services (Zoom, Google Meet, etc.) for conducting online sessions; booking service (calendar) for scheduling appointments.

4.2. Each of the above services is an independent data controller and operates under its own privacy policy. We recommend reviewing their terms on their respective websites.

4.3. Beyond the cases listed above, your data is not shared with third parties, except as required by applicable law.

5. COOKIES

5.1. The Website uses cookies to function correctly and to collect anonymous statistics. You may disable cookies in your browser settings; however, this may affect the functionality of certain features of the Website.

6. DATA STORAGE AND SECURITY

6.1. Data is stored for as long as necessary to fulfil the purposes described in Section 3, or for the periods required by applicable law.

6.2. We take reasonable measures to protect your data from unauthorised access or loss.

7. YOUR RIGHTS

7.1. You have the right to: find out what data of yours is being processed and for what purpose; request correction or deletion of your data; withdraw your consent to data processing at any time.

7.2. To exercise your rights, please contact us at: support@arbuzna.com

8. CHANGES TO THIS POLICY

8.1. We reserve the right to update this Policy at any time. The current version is always available on the Website. Continued use of the Website after changes are published constitutes your acceptance of the updated Policy.

9. CONTACT

For questions regarding the processing of your personal data, please contact: support@arbuzna.com